Free-and-Open Privacy Statement

In order to ensure the continued security, stability, optimization, and ongoing maintenance and development of Elastic's software, our free-and-open distribution includes automated telemetry features that transmit aggregated diagnostic data to Elastic, consisting of technical metrics, such as software versioning, feature adoption rates, and deployment scale, and are limited to the operational state and aspects of the software. We process this information to identify and mitigate security and reliability risks in our distributions, as well as in the pursuit of our legitimate business purposes to advance and communicate software efficiency, optimization, development, and innovation, and to ensure that deployments are kept in alignment with evolving and necessary industry compliance, security standards, and our licensed uses.

Our data collection is focused on the organizational deployment rather than individual user activity. We do not collect contact-level information, personal data, or user-generated content from within your clusters. We may only utilize organizational-level traffic data, such as publicly available IP addressing information, to map out participating software user organizations and activity. This allows us to provide professional outreach regarding enterprise-grade support, total cost of ownership optimizations, additional potential features and functions, and advanced features important for scaling business operations appropriately and maximizing the benefits of the use of Elastic software. All collected data is safeguarded by security protocols, including encryption in transit and at rest, as well as strict access controls.

Elastic prioritizes user agency and transparency in our data practices, and we adhere to the requirements of global privacy regulations. While our telemetry collection is vital for the proactive success and maintenance of our free-and-open software ecosystem, you retain the right to modify your preferences or disable telemetry submission through the product's administrative console or local configuration files. For detailed instructions on disabling telemetry collection, please consult our official technical Documentation.