From search to agents: How buyer expectations are reshaping AI platforms in 2026

Shannon Kalvar

Research Director for Enterprise Systems Management, Enterprise Client Platforms, Observability, and AIOps

IDC

Vinod Chilakalapudi

S&T Director | AI & Observability Leader

PepsiCo

Baha Azarmi

VP, Global Customer Engineering

Elastic

Derrick Thompson

Director, Partner Technology Strategy, Americas Global Partner Solutions

Microsoft

Join experts from PepsiCo, IDC, Microsoft, and Elastic to learn how full-stack observability can transform organizations and pave the way for agentic AI.

In this webinar, discover how making a strategic shift to the cloud and building a foundation of full-stack observability with Elastic and Microsoft technologies can tame digital complexity. Hear directly from Vinod Chilakalapudi, AI and observability leader at PepsiCo, on how the PepsiCo team standardized on Elasticsearch to consolidate 55 disparate monitoring tools down to just 20. The end result? Cutting their incident resolution time by 30% while also reducing costs.

Shannon Kalvar from IDC will lead the webinar and share critical research on why modern IT operations require a single source of truth to turn telemetry data into active intelligence and decision-making.

Highlights

• How PepsiCo eliminated data silos and reduced its observability toolset by over 60%
• How to move your organization from a reactive to a proactive mindset
• Why full-stack observability is crucial for the future of generative and agentic AI

Additional resources

• Elastic Observability
• Microsoft - CTA
• IDC - CTA